The data behind a recommendation
Be able to explain which data a recommendation service uses and what it can guess wrongly about.
Prerequisites
Everyday explanation
When YouTube, Spotify or TikTok suggests something — where does the suggestion come from?
What the service knows about you:
| The data | Example |
|---|---|
| What you have clicked on | which videos you opened |
| How long you stayed | the most important signal |
| What you skipped | says just as much |
| When and where | the time of day, your approximate location |
| Which device | a phone or a computer |
| What similar people liked | the great secret |
The last row is the core. The service does not need to understand what a song is about. It only needs to know that people who liked A and B also tend to like C — and you liked A and B.
That is called collaborative filtering, and it is surprisingly powerful. It works without anybody ever having described the content.
Intuition
What the service can guess wrongly about:
| The situation | Why it goes wrong |
|---|---|
| You watched something once out of curiosity | the service thinks it is your interest |
| Somebody else borrowed your phone | their clicks become yours |
| You searched for something for a friend | the same thing |
| You have changed your mind | old habits linger for a long time |
| You are new | the service knows nothing — the «cold start problem» |
The filter bubble is the larger question. The service shows more of what you already liked, because that is what keeps you there. Over time you see less and less of anything else.
That does not mean somebody has decided that you should see precisely that. It is a consequence of the system measuring what you stay with, and what you already like is what you stay with.
What you can do:
| The measure | The effect |
|---|---|
| Look at your history | most services show it |
| Remove things you do not want to be influenced by | it actually works |
| Search actively instead of just scrolling | you steer instead of the feed |
| Use several sources | different bubbles |
The honest picture: recommendations are often good. They help you find things you would otherwise have missed. The problem arises when they become the only way you find anything — and when what keeps you there is not what is good for you.
Interactive
Task 1 — look at your own data.
Most services have a page where you can see what they have saved. Find it for a service you use:
- YouTube: the history and «my Google activity»
- Spotify: your listening history and the annual summary
- TikTok and Instagram: settings → activity
Look and answer:
- How far back does the history go?
- Is there anything there you did not know was being saved?
- Do you recognise yourself in what the service seems to believe about you?
Task 2 — test the system.
Deliberately watch three videos about something you never usually watch — cooking, fishing, old cars, anything at all.
Come back the next day. What is suggested now?
Task 3 — clear it and see what happens.
Remove the three videos from your history. Do the suggestions change back? How fast?
Task 4 — discuss.
- Is it good or bad that the service knows you so well?
- Who benefits from you staying longer?
- What would you like to be able to control that you cannot today?
- If you got to decide one rule for how recommendations may work — which one?
The last question is not hypothetical: EU rules now require large platforms to offer a feed that is not based on profiling. Have you tried it?
Mastery means
- Describes which data is used
- Explains how recommendations arise
- Sees the risks of filter bubbles and wrong guesses
Sign in to do the exercises and build your mastery up.
Sources
- Internetstiftelsen — Internetkunskap — free to read
- Swedish Media Council (in Swedish) — myndighetsmaterial
- EU Digital Services Act (DSA) — EU legal act